Finally ... Let the experts work for me!

 

Kreative can simplify your life with single-point-of-accountability support, rapid-response coverage around the clock, around the world and flexible service plans to suit your needs and budget. The myKreative support plans offer you the flexibility to only use the services you need at the moment versus paying for services you may not use. The myKreative support plans offer you various options ensuring that you get the most for your financial investment. All support plans include Kreative’s standard Support Services offerings.

Managed Services includes:

• Proactive System Monitoring
• Quarterly Security Reviews
• Security Patch & Software Update Management
• Spam, Spyware & Anti-Virus Management
• Proactive Backup Management & Disaster Contingency Planning
• Technology Procurement & Vendor Management

Ok... so ANY reputable IT Services company should be providing the same thing. What sets Kreative apart?

• No Trip Fees – If it can’t be addressed remotely, we’ll come onsite at no additional cost… to you!
• Guaranteed! - Kreative will meet or beat any competitors offer. (Assuming same offering)
• No Generic Help Desk! - You always are working the same people. We dedicate teams to each customer.
• Certified Professionals - Our team is professionally certified by multiple industry standards such as Microsoft, Cisco, Sonicwall, HP, Dell.
• Wider/Deeper Experience - Our expertise allows Kreative to  pull from resources deep in particular expertise for specific needs or projects.
• Team Dedicated to You - Upon initial contact, you will reach your dedicated team immediately.
• Proactive Management
  • Threat Prevention
  • Network  Security – Intrusion Detection/Prevention
  • Backup Management – Daily Proactive Management
  • Infrastructure performance monitoring – Allows Kreative to see potential problems before they become BIG problems.
• Tailored Support Model - Support specific to your business requirements
• Ancillary Discounts - As a Kreative customer, you will have the opportunity to receive substantial discounts on business products of our customers and partners such as toner, telephony services and internet services.

Compare these offerings to your current technology services provider. If you aren't receiving this level of Customer Service... then you should ask yourself why.